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News For This Month: Systems

A Guide to IT Telephone Systems

Today, small startup businesses also need reliable telephone access despite having a lot of work done in their computers. Comparing the old traditional phone systems and the VoIP telephone systems, one can say that the older ones are more expensive and harder to reconfigure but the VoIP systems offer a lot more advantages to businesses.

One good advantage of an IP phone system is the ease of its installation which is unlike the traditional phone system which uses a lot of phone wiring throughout the facility. With IP telephone systems, even individuals who have limited technical understanding and skills can install it with ease. Adding new extensions when the business gets bigger is easy for an IP telephone system and it is also inexpensive to do this addition. It is also easy to move, add, or change the system’s configuration because of a convenient web portal. There are no hardware installations with an IP phone system and an IP phone is all you need.

An IP phone system is also scalable and this is an advantage because you cannot easily tell if you will be needing phones over the coming years. And if you have a traditional phone system, you have to estimate carefully to avoid spending money on phone lines you won’t be using. When there is a need to scale down, it can easily be done in an IP telephone system. Scaling up or down in an IP telephone system is fairly easy.
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When employees numbers follow them wherever they go it does not matter if you have to rearrange your office space. Reconfiguring the system at any time is possible through a convenient web portal for hosted VoIP phone systems. Or even if you assign a number to a field worker, calls can be diverted via cloud-hosted VoIP features.
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The features of VoIP systems are also much the same as traditional call system features like call hold, call transfer, call hunt, conference calling, find me/follow me, auto-attendant phone menus and even fax support where there is no need for paper or toner. You have an email account in your hosted VoIP system which is used to send and receive fax messages.

One of the most important features of hosted VoIP phone systems is the money savings you gain from it. You do not only save on cost of installation, calls themselves are significantly less expensive in comparison to conventional phone systems.

It is easy to integrate the business applications you use every day because VoIP calls are internet based. You can do things like place outbound calls through outlook or other email clients, or bring up a customer record with that customer’s inbound calls.